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Product Application Sales Specialist (PASS) Protégé – Light Microscope

Posted by on 22 December 2023

Job type: Corporate

Location: Pleasanton, California, Illinois, Missouri

Join ZEISS as a Product Application Sales Specialist (PASS) Protégé **and be immersed in the latest cutting edge scientific technologies and interact with leading scientists and their exciting research projects. This position is a **remote home-office position from** St. Louis, MO, Chicago, IL, or Silicon Valley/San Francisco Bay Area. **

The ZEISS Product Application Sales Specialist (PASS) Protégé is a 6 – 12 month training program designed to prepare you to step into a highly technical, specialized role within the company that requires extensive product and application knowledge coupled with persuasive communication and sales skills. The protégé position requires active support for product applications, front line sales (Account Managers), and customers with a focus on guiding customers to ZEISS solutions, contributing to and creating customer value and facilitating customer success working both independently and in a team dynamic. During the program, you will receive in – depth training on a variety of scientific and application areas including: Microscopy, 3D Imaging, Research Applications, Image (data) Analysis and Visualization, End-to-End Solutions, Customer Retention, Training, and Support with the Zeiss Selling Process (ZSP). 

Upon successfully demonstrating mastery of key metrics (ZEISS Sales Process, Deep Understanding of Application Space, Operating Microscope Portfolio, understanding of the ZEISS network), the protégé may be offered an opportunity to transition into a PASS role or another specialized function. You will have proficiency milestones established to measure success and advance them through the development process. These Key Performance Indicators (KPI) will be assigned, and they will be relevant, achievable, and measurable.

Primary Duties and Responsibilities:

  • Attend basic and advanced training courses to prepare for a sales role at ZEISS.
  • Shadow and support experienced Account Managers, Sales Specialists, & Application Specialists, as well as participate in customer visits.
  • Expect to attend weekly 1:1 review(s) with the reporting manager for scheduling, debriefing, planning, strategic discussion and knowledge sharing.
  • Actively support the field sales organization with product demonstrations, training and installation, presentation generation, quote generation, data analysis and visualization, remote trainings, content creation of system/widefield workflows, sample analysis and runs, and other field sales activities.
  • Attend on-site customer visits and support of ZEISS equipment.
  • Attend trade shows, conferences, and customer workshops exposing them to cutting edge research and technologies.
  • Be exposed to new product technologies and launches.
  • Protégé will familiarize themselves with equipment installation processes, and ensure that they understand the aspects of expectation setting.
  • Manage MS Teams/MS Office, TeamViewer, Go-to-Assist, and SAP/CRM amongst other sales enablement tools and be trained in-depth during the first three months of onboarding.
  • Be responsible for your personal safety when visiting labs and institutions by understanding the basics of lab behavior and an awareness of risks (BSL 1 – 4).
  • Control direct expenses via strategic planning and employing cost effective measures to their regional business.

Experience and Education Requirements:

  • Undergraduate degree or higher in biological science or bio-engineering from an accredited college or university.
  • Knowledge and experience in biological applications and workflow solutions, including image analysis and bioinformatics a huge plus.
  • Good knowledge of software for post- acquisition analysis such as quantification, visualization, correlation, coding/scripting, and other microscopy based solutions is a plus.
  • Be able to travel 50% or more during the program.
  • Working knowledge of Widefield and/or Confocal Imaging a plus.
  • Strong written and verbal communication skills.
  • Positive “can do” attitude coupled with a willingness to continuously acquire product and application knowledge independently.
  • Energetic, results-driven with excellent organizational, time management and prioritization skills.
  • State issued valid driver’s license.

The annual pay range for this position is $70,000 – $72,000.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

This position is also eligible for a performance bonus or sales commissions.  ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

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